Description

PRODUCT DETAILS KEY FEATURES Our all-over print ceramic mug can be used in microwaves or dishwashers and is BPA-free. Made from high-quality ceramic. Decorated with full wrap dye sublimation. The print will never fade no matter how many times it is washed. Easy-grip with handle Suitable for both hot and cold drinks SIZE GUIDE Product size: 3.78" x 4.75" x 3.23" (Height x Width with handle x Width without handle) Capacity: 11oz Product size: 4.69" x 5" x 3.39" (Height x Width with handle x Width without handle) Capacity: 15oz CARE INSTRUCTION Microwave and dishwasher safe Mild detergent, no bleach, recommended to preserve the quality ** PLEASE NOTE: Due to lighting effect and computer color, the actual color may be slightly different from the picture, please understand. ORDER PROCESSING TIME All of our products are only produced after the payment is successful. It will take 5-7 business days for handling is required before the item shipped. But usually it just need 5 business days. It is noted that your order processing time can be affected if the initial information provided to us is insufficient or incorrect such as inaccurate or incomplete payment; incorrect address information and insufficient product measurements. We seek your understanding and support if it is the case. ESTIMATED SHIPPING TIME Here is an estimate of the shipping times. We will do our best to meet these shipping estimates, but cannot guarantee them. Estimated Shipping time in US: 7-15 business days. Estimated Shipping time in EU & UK: 10-25 business days. Estimated Shipping time in CA: 10-25 business days. (Our business days do not include Saturday, Sunday, and Holidays) REPLACEMENT/RETURN POLICY We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc. CUSTOMER SATISFACTION We try our very best to make sure every customer is completely satisfied. If there's a problem, message us! We're happy to help.